Privacy Policy

Effective Date: March 7, 2025

Superior Health & Wellness Clinic (“we,” “our,” or “us”) is committed to protecting the privacy of our clients and website visitors. This Privacy Policy outlines how we collect, use, and safeguard your personal information. By using our website or services, you consent to the practices described in this policy.

1. Information We Collect

We may collect the following types of personal information when you interact with our website, book appointments, or use our services:

• Personally Identifiable Information (PII): Name, phone number, email address, mailing address, date of birth, and payment details.
• Health Information: Any information you provide related to health concerns, treatment preferences, or medical history.
• Website Usage Data: IP address, browser type, device information, and browsing behavior through cookies and analytics tools.
• Communication Data: Information related to SMS/text messaging, email exchanges, and customer inquiries.

2. How We Use Your Information

We use the information collected for the following purposes:

• To schedule and manage appointments
• To provide and personalize healthcare and wellness services
• To communicate with you via email, phone, or SMS about appointments, promotions, or service updates
• To process payments and transactions securely
• To improve our website and customer experience through analytics
• To comply with legal and regulatory obligations

3. SMS/Text Messaging Policy

By providing your phone number, you consent to receive SMS/text messages from Superior Health & Wellness Clinic regarding:

• Appointment confirmations, reminders, and rescheduling
• Important updates related to your treatment plan
• Promotional offers and wellness tips (you can opt out at any time)

How We Protect Your SMS Data

• Your phone number and messaging history are securely stored.
• We do not sell or share your SMS data with third parties for marketing purposes.
• You may opt out of receiving SMS messages at any time by replying “STOP.”

4. Data Security

We implement strict security measures to protect your personal information from unauthorized access, disclosure, or misuse. These measures include:

• Encrypted storage of sensitive data
• Secure payment processing through trusted third-party providers
• Limited access to personal data by authorized personnel only

5. Third-Party Sharing

We do not sell, rent, or trade your personal information. However, we may share data with:

• Healthcare Partners & Labs: To coordinate patient care and lab testing
• Service Providers: For secure payment processing and appointment scheduling
• Legal & Regulatory Authorities: When required by law

6. Your Privacy Rights

You have the right to:

• Access, update, or correct your personal information
• Request deletion of your data (subject to legal requirements)
• Opt out of marketing communications, including SMS messages
• Restrict processing of your personal data

To exercise your rights, please contact us at info@yoursuperiorwellness.com.

7. Cookies & Tracking Technologies

Our website may use cookies and tracking technologies to improve user experience. You can manage cookie preferences through your browser settings.

8. Updates to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on our website with the updated effective date.

9. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us at:

Superior Health & Wellness Clinic
449 Silas Deane Hwy, STE 303
Wethersfield, CT 06109
Phone: (860) 494-2050
Email: info@yoursuperiorwellness.com